Terms & Conditions

General

These Terms & Conditions shall apply to all sales through Sabaton Official Merchandise and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon Sabaton Official Merchandise, unless approved in writing by an authorized representative of Sabaton Official Merchandise.

Price and Payment

Every product is shown including tax. In the checkout page you can see the shopping cart, the total price including all fees, taxes, shipping methods and payment methods.

Encryption

Credit cards:
Your credit card payment is secured by either Braintree Payments Gateway or Stripe Payments Gateway. The card number is sent through a strongly encrypted connection directly to the bank. The merchant does not have access to any information about the card or your bank account. Braintree and Stripe use SSL which is the industry standard and among the best software available today for secure commerce transactions.

Paypal: 
The security of your information, transactions, and money is the core of our business and our top priority at PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.

Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

We also use SSL (Secure Sockets Layer) on all pages on store.sabaton.net That ensures all data passed between the web server and browsers remain private and integral.

Delivery

The delivery time varies and it depends on the shipping method you have chosen.

  • Standard Shipping  can take between 1-3 weeks from the date the order is processed by our warehouse. In some cases, and to some countries, the delivery time can be up to 5-6 weeks due to customs and other reasons beyond our control. However these cases are very rare. The Standard Shipping service is a traceable service and you will receive your own tracking code. Cyprus Post is our carrier for the standard shipping method.
  • DHL Express Shipping can take between 2-5 days from the date the order is processed by our warehouse. It also depends what day the order was placed.
  • FedEx/TNT Express will usually take between 2-10 days after the order has been processed, depending on how remote the delivery destination is.

Please note that the delivery commencement depends on what day the order was placed and thus the processing by our Warehouse.

In case Sabaton Official Merchandise has reason to question buyer’s solvency or ability to pay for the delivered products, Sabaton Official Merchandise have no obligation to deliver the products, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Sabaton Official Merchandise.

Guarantees and Services

Sabaton Official Merchandise pays for all shipping costs if we have sent wrong or defect product.
The customer has to pay for all shipping costs if they have ordered the wrong size, wrong item, etc.
In both cases 100% of the goods value will be returned.

All stuff is handled by Sabaton Official Merchandise and are shipped out from our own location in Cyprus.

Privacy Policy

When ordering a product/service you will be asked to fill in you personal information. Upon purchase you agree to this information is stored in accordance with Sabaton Official Merchandise’s privacy policy in order to fulfill our agreement to you as our customer. In accordance to the law you have the right to know the information Sabaton Official Merchandise has registered about you. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us.

Force Majeure

Sabaton Official Merchandise is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.